Solutions
Screen candidates in the language they think in — not just the language you wrote the JD in
Hindi, Telugu, Tamil, Marathi, Bengali, Kannada, and English — with native Hinglish and code-switching support, and no penalty for regional accents.
Shynsa conducts and scores AI voice interviews natively in seven Indian languages — Hindi, Telugu, Tamil, Marathi, Bengali, Kannada, and English — including candidates who code-switch between Hindi and English (Hinglish) or Tamil and English (Tanglish), without penalising regional accents or mixed-language answers.
Start free trialThe problem
A large share of India's mass-hiring workforce — BPO agents, retail staff, gig and blue-collar workers, campus candidates outside metro Tier-1 colleges — communicates more confidently in Hindi or a regional language than in English. Industry commentary on BPO first-day attrition points to language mismatch and misaligned expectations as a meaningful share of early exits. English-only screening doesn't just underrate these candidates on a fluency score they were never being measured for — it filters some of them out of the funnel before a human recruiter ever hears them speak.
The mechanism
How the language layer actually works
Candidate picks the language, or you lock it per position
For BPO or blue-collar roles, run the entire interview in Hindi or a regional language by default. For corporate roles, offer a choice.
Speech recognition tuned for Indian language patterns
Regional accents and dialectal variation are expected input, not noise to be penalised.
Code-switching handled natively
Candidates who answer partly in English and partly in Hindi or Tamil aren't marked down or misunderstood — this is how a large share of Indian candidates actually speak.
Scoring rubric evaluates content, not accent
Communication clarity and answer relevance are scored on what was said, not how close the accent is to a reference pronunciation.
Built for this
Features that matter here
7 languages: Hindi, Telugu, Tamil, Marathi, Bengali, Kannada, English
Covers the majority of India's population by first-language speakers.
Hinglish and Tanglish code-switching
Mixed-language answers are transcribed and scored correctly — not flagged as errors.
No accent penalty
Regional pronunciation variation doesn't reduce a candidate's communication score.
Language set per position, not per org
Run an English-only interview for a corporate role and a Marathi interview for a retail role from the same account.
Reports available in the local language too
For hiring managers and small business owners who aren't comfortable reading English reports, the candidate scorecard and summary can be generated in Hindi or the interview's local language, not just English.
The Telugu interview option changed everything for us. Our candidates are much more comfortable expressing themselves — and the quality of shortlists went up immediately.
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