1. Digital delivery only
We do not ship any physical products. Everything you purchase from us is delivered electronically through your account.
2. Delivery of credits
Interview credits are credited to your organisation account automatically once the payment is confirmed by the payment gateway. This normally takes a few seconds.
If the payment is successful but credits are not reflected within 24 hours, please contact us with your order ID and we will resolve it promptly.
3. Service access
Access to the platform is provided online via our website and web app. No delivery charges apply.
4. Contact
Delivery issues? Email hello@shynsa.com.